Transit System

Overview

The City of New Madrid operates a city-wide transit service available to all New Madrid residents. New Madrid Transit Rider Guide (PDF).

Rates are one-way:

  • Handicapped and Senior Citizen $1.50;
  • All others $2.
  • Children under 14 must be accompanied by an adult.

Title VI Assurances

New Madrid Transit agrees to comply with all provisions prohibiting discrimination on the basis of race, color, or national origin of Title VI of the Civil Rights Act of 1964, as amended, 42 U.S.C. 200d et seq., and with U.S. DOT regulations, "Nondiscrimination in Federally-Assisted Programs of the Department of Transportation – Effectuation of Title VI of the Civil Rights Act," 49 CFR part 21.

New Madrid Transit assures that no person shall, as provided by Federal and State civil rights laws, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program or activity. New Madrid Transit further ensures every effort will be made to ensure non-discrimination in all programs and activities, whether those programs and activities are federally funded or not.

New Madrid Transit meets the objectives of the FTA Master Agreement which governs all entities applying for FTA funding, including third party transit contractors, by promoting actions that:

  1. Ensure that the level and quality of transportation service is provided without regard to race, color, or national origin.
  2. Identify and address, as appropriate, disproportionally high and adverse effects of programs and activities on minority populations and low-income populations.
  3. Promote the full and fair participation of all affected Title VI populations in transportation decision making.
  4. Prevent the denial, reduction, or delay in benefits related to programs and activities that benefit minority populations or low-income populations.
  5. Ensure meaningful access to programs and activities by persons with Limited English Proficiency (LEP).

Notifying the Public of Rights under Title VI

New Madrid Transit
560 Mott
New Madrid, MO 63869

Notifying the Public of Rights under Title VI

___New Madrid Transit_ posts Title VI notices on our agency's website, in public areas of our agency, in our board room, and on our buses and/or paratransit vehicles.

___New Madrid Transit__ operates its programs and services without regard to race, color, or national origin, in accordance with Title VI of the Civil Rights Act of 1964.

To obtain additional information about your rights under Title VI, contact_____New Madrid Transit at 573-748-2866_____.

If you believe you have been discriminated against on the basis of race, color, or national origin by __New Madrid Transit__, you may file a title VI complaint by completing, signing, and submitting the agency's Title VI Complaint Form.

How to tile a Title VI complaint with ___City of New Madrid Transit____

  1. To obtain a Complaint Form from ___City of New Madrid Transit_____,
         Contact: ___City Clerk, City of New Madrid, 560 Mott Street, New Madrid, 573-748-2866_____________.
  2. In addition to the complaint process at ___City of New Madrid____,
     Complaints may be filed directly with the Federal Transit Administration, Office of Civil Rights, Region VII, 901 Locust         Street, Suite 404, Kansas City, MO 64106.
  3. Complaints must be filed within 180 days following the date of the alleged discriminatory occurrence and should contain as much detailed information about the alleged discrimination as possible.
  4. The form must be signed and dated, and include your contact information.

If information is needed in another language, contact Karen Chapman at 573-748-2866.

The City of New Madrid is an Equal Opportunity Employer

The City of New Madrid is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.

Accessibility

ADA Complaint Form and Procedures Ordinance (PDF)

ADA Reasonable Modification Policy (PDF)

ADA Webpage Information (PDF)

New Madrid Transit Title VI Complaint Form (PDF)

New Madrid Transit Rider Guide (PDF)